NTT Data

  • Noida, Uttar Pradesh

  • Permanent

  • Full-time

Req ID: 99027

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Sr. Messaging Engineer to join our team in Noida, Uttar Pradesh (IN-UP), India (IN).

  • Strong SME knowledge of Exchange 2007 to 2016 Exchange, Office365 Unified Communications, Windows OS, Active Directory, LDAP and AD Azure
  • Knowledge of Server and Networking principles pertaining to enterprise environment
  • Performs maintenance on existing operating systems.
  • Evaluates, engineers, tests, recommends, and implements secure infrastructures.
  • Acts as a resource for system escalation issues.
  • Documents platform standards and processes for ongoing operations.
  • Gathers business requirements for system design and validates recommended solution for Change Management.
  • Schedules and coordinates installation and maintenance of software/hardware on the network and ensures compatibility of all communications and computer hardware/software.
  • Performs root cause analysis on failed components and implements corrective measures.
  • Provides ongoing information to leadership, customers, and peers regarding enhancements, innovations and solutions.
  • Responsible for following company specific systems engineering standards.
  • Acquisitions: Add acquisitions’ messaging environment under NTT Data Services, planning, development and sustaining included in this process.
  • Executive support escalations: 20-30% time consuming work per week most client/outlook, remote access, troubleshoot, feedbacks.
  • RCA for high severity issue, CRQ Deployments during weekends and holidays.
  • On Call Support: shift for all required work and done during weekends.
  • Provide Technical Documentation and training to L1 and Service desk.
  • Lead operation resource for internal and external projects: represent Messaging and Collaboration team, following project assignments and schedules.

About NTT DATA Services

NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.

NTT DATA Services is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, gender, disability, age, veteran-status, sexual orientation, gender identity, or any other class protected by law.