TwitCount Button
26 C
Mumbai
Tuesday, February 18, 2020

BPO Customer Care Collections Senior Representative

Must Read

BJP government might move pro-CAA resolution in Karnataka Assembly

The BJP government is expected to move a resolution in favour of the Citizenship (Amendment) Act (CAA) after a special discussion on the Constitution on March 2 and 3 during the Assembly session, senior sources in the party said on Monday. The resolution is expected to be moved towards the end of the special discussion.…

UN meet kicks off in Gujarat: India’s actions compliant with Paris goal on temperature, says PM

By: Express News Service | Gandhinagar | Published: February 18, 2020 12:37:34 am Replicas of the Great Indian Bustard at the Mahatma Mandir, the venue of the CMS COP 13 event, in Gandhinagar. (Express photo)Highlighting India’s rich biological diversity and sustained efforts towards conservation of ecology, Prime Minister Narendra Modi on Monday said that India…

Redbox enters the free, ad-supported streaming market,

TechCrunch is part of Verizon Media. Click 'I agree' to allow Verizon Media and our partners to use cookies and similar technologies to access your device and use your data (including location) to understand your interests, and provide and measure personalised ads. We will also provide you with personalised ads on partner products. Learn more…

At NTT DATA we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees have been key factors in our company’s growth and market presence. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA Services and for the people who work here.

Req ID: 82190 82190

In these roles you will be responsible for

->Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables.

->Ensuring accurate and timely completion of transactions to meet or exceed client SLAs.

->Responding to customer requests by phone and/or in writing to ensure timely resolution of unpaid medical insurance claims.

->Analyzing medical insurance claims for quality resolution.

->Resolving complex situations following pre-established guidelines.

->Developing and maintaining a solid working knowledge of the healthcare insurance industry and of all products, services and processes performed by the team.

->Organizing and completing tasks according to assigned priorities.

Requirements for this role include

->Ability to work regularly scheduled shifts from Monday-Friday 17:30pm to 3:30am IST.

->University degree or equivalent that required 3+ years of formal studies of the English language.

->0-6 months of experience in a global call center, where you had to correspond in writing or over the phone with customers or business associates who spoke English.

->1+ year(s) of experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools.

->0-6 months of experience in a service-oriented role where you had to apply business rules to varying fact situations and make appropriate decisions.

*** The shift timings can be changed as per client requirements. Additionally, resources may have to do overtime (paid) and work on weekends basis business requirement.*** All new hires will be required to successfully complete our Orientation/Process training classes and demonstrate proficiency of the material.

In these roles you will be responsible for

->Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables.

->Ensuring accurate and timely completion of transactions to meet or exceed client SLAs.

->Responding to customer requests by phone and/or in writing to ensure timely resolution of unpaid medical insurance claims.

->Analyzing medical insurance claims for quality resolution.

->Resolving complex situations following pre-established guidelines.

->Developing and maintaining a solid working knowledge of the healthcare insurance industry and of all products, services and processes performed by the team.

->Organizing and completing tasks according to assigned priorities.

Requirements for this role include

->Ability to work regularly scheduled shifts from Monday-Friday 17:30pm to 3:30am IST.

->University degree or equivalent that required 3+ years of formal studies of the English language.

->0-6 months of experience in a global call center, where you had to correspond in writing or over the phone with customers or business associates who spoke English.

->1+ year(s) of experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools.

->0-6 months of experience in a service-oriented role where you had to apply business rules to varying fact situations and make appropriate decisions.

*** The shift timings can be changed as per client requirements. Additionally, resources may have to do overtime (paid) and work on weekends basis business requirement.*** All new hires will be required to successfully complete our Orientation/Process training classes and demonstrate proficiency of the material.

This position is only available to those interested in direct staff employment opportunities with NTT DATA, Inc. or its subsidiaries. Please note, 1099 or corp-2-corp contractors or the equivalent will NOT be considered. We offer a full comprehensive benefits package that starts from your first day of employment.

About NTT DATA Services

NTT DATA Services partners with clients to navigate and simplify the modern complexities of business and technology, delivering the insights, solutions and outcomes that matter most. We deliver tangible business results by combining deep industry expertise with applied innovations in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services.

NTT DATA Services, headquartered in Plano, Texas, is a division of NTT DATA Corporation, a top 10 global business and IT services provider with 118,000+ professionals in more than 50 countries, and NTT Group, a partner to 88 percent of the Fortune 100. Visit to learn more.

NTT DATA, Inc. (the “Company”) is an equal opportunity employer and makes employment decisions on the basis of merit and business needs. The Company will consider all qualified applicants for employment without regard to race, color, religious creed, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other class protected by law. To comply with applicable laws ensuring equal employment opportunities to qualified individuals with a disability, the Company will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant or an employee unless undue hardship to the Company would result. At NTT DATA we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees have been key factors in our company’s growth…In these roles you will be responsible for – Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables. – Ensuring accurate and…At NTT DATA we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees have been key factors in our company’s growth…
Read More

#MODI2, #MODI2NEWS

LEAVE A REPLY

Please enter your comment!
Please enter your name here

Latest News

BJP government might move pro-CAA resolution in Karnataka Assembly

The BJP government is expected to move a resolution in favour of the Citizenship (Amendment) Act (CAA) after a special discussion on the Constitution on March 2 and 3 during the Assembly session, senior sources in the party said on Monday. The resolution is expected to be moved towards the end of the special discussion.…

UN meet kicks off in Gujarat: India’s actions compliant with Paris goal on temperature, says PM

By: Express News Service | Gandhinagar | Published: February 18, 2020 12:37:34 am Replicas of the Great Indian Bustard at the Mahatma Mandir, the venue of the CMS COP 13 event, in Gandhinagar. (Express photo)Highlighting India’s rich biological diversity and sustained efforts towards conservation of ecology, Prime Minister Narendra Modi on Monday said that India…

Redbox enters the free, ad-supported streaming market,

TechCrunch is part of Verizon Media. Click 'I agree' to allow Verizon Media and our partners to use cookies and similar technologies to access your device and use your data (including location) to understand your interests, and provide and measure personalised ads. We will also provide you with personalised ads on partner products. Learn more…

RIL to consolidate media and distribution business

Mukesh Ambani-owned Reliance Industries (RIL) is restructuring its media and distribution operations by merging three group entities --- Television 18 Broadcast, Hathway Cable and Datacom and Den Networks -- with flagship Network18 Media and Investments. The entire broadcasting business will be housed under Network18, while the cable and ISP businesses will be in two separate…

Images of TCL’s slide-out display smartphone surface in wake of MWC cancellation

TechCrunch is part of Verizon Media. Click 'I agree' to allow Verizon Media and our partners to use cookies and similar technologies to access your device and use your data (including location) to understand your interests, and provide and measure personalised ads. We will also provide you with personalised ads on partner products. Learn more…

More Articles Like This