Job Title Account Opening Associate – Japanese/Account Opening Analyst – Japanese
Job Description Job Description
Who we are
Founded in 1974, we invented the concept of financial spread betting. Today, we’re the world’s No.1 spread betting and CFD provider, with offices in 14 countries and over 195,000 clients worldwide.
Recognized as one of Britain’s top employers, it’s no surprise that this success has come from empowering our people to be brave, innovative and inspiring. Join us, and you’ll find the perfect place to showcase your talents and passion. Your achievements will be recognized, and you’ll have the support of a collaborative global team.
Where you’ll work
As part of a connected global team, you’ll come to work in a friendly and dynamic environment. Our comfortable, cutting-edge offices contain everything you need to succeed:
- Agile workspaces and hot desks
- Private quiet rooms
- Breakout and refreshment areas
How you’ll progress
Your development is as important to us as it is to you. You’ll be rewarded for hard work here, with support to get better at what you do.
We work in a fast-paced project environment where change is constant. If you’re up for the challenge, you’ll have opportunities to try new things and broaden your skills quickly through exposure to the executive team and new experiences.
What you’ll get
As well as having the chance to attend regular social events, get funding for your charitable endeavors and join a range of special interest groups, you’ll receive an attractive selection of benefits working with IG:
- Flexible working hours and work-from-home opportunities
- Performance-related bonuses
- Pension, insurance and medical plans
- Career-focused technical and leadership training
- Contribution to gym memberships and more
What you’ll do
1 Liaising with the sales teams, introducing clients and foreign offices, in order to gather all relevant information and documentation to open new accounts in accordance with regulatory KYC requirements
2Primary responsibility is to provide support to Au, SG & Japan office from Sunday to Saturday between 11:30 pm to 8:30 am, 5.30 am- 2.30 pm for 5 days in a week.
3 Point of contact for all account setup queries resulting in regular contact with other departments in IG
4 Daily, weekly and monthly administrative checks to ensure all accounts are set up in accordance with in house procedures and FCA Regulations
5 Setting up and processing changes to introducer details
6Generating account opening letters for new clients
7Answering queries and assisting with disputes – Dealing with inter-department queries both on the phone or via email
8 Maintaining procedure manuals and other documentation
9 Providing general support to the Institutional Account Setup Team Lead
10 Liaising outside of the department with colleagues to build a strong relationship with other departments
11 Procedural and technological changes in the team are fast-moving, with constant yet practical deadlines to meet and ever-changing regulations and procedures
Who you’ll be
We’re looking for tenacious, curious, eager and open-minded people to help us maintain our industry leadership. People who embody our three core values – who want to champion the client, lead the way and love what we do.
We recruit based on excellence and believe that diversity is vital to success. We have zero tolerance for bullying, harassment or any other behavior that stifles innovation and collaboration.
Number of openings 1
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